This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand the nature of working relationships, work in ways that are agreed with the employer, and work in partnership with others.
Learning outcomes:
- Understand agreed ways of working.
- Be able to work in ways that are agreed with the employer.
- Understand working relationships in care settings.
- Be able to work in partnership with others.
This unit is aimed at those working in any setting where an adult may be accessing care or support. It covers the important area of safeguarding individuals from different types of abuse. Learners will explore how to recognise the risk of abuse and when it might be occurring. They will consider why individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or disclosed.
Learning outcomes:
- Understand the national and local context of safeguarding and protection from abuse and neglect.
- Know signs of abuse and neglect in care settings.
- Understand ways to reduce the likelihood of abuse or neglect occurring in care settings.
- Know how to respond to suspected or disclosed abuse and neglect in care settings.
- Know how to recognise and report unsafe practices in care settings.
- Understand the principles of online safety in care settings.
This unit covers the legislation and underpinning principles surrounding mental capacity in adult care. Learners will explore their role in applying these principles in practice, developing an awareness of how restrictive practice may occur and recognising when and how to raise concerns.
Learning outcomes:
- Understand the principles of mental capacity.
- Understand the application of the principles of mental capacity and consent.
- Understand restrictive practices in care settings.
This unit is aimed at those who work in a wide range of settings. It introduces the worker’s role in addressing dilemmas and conflicts that may arise where there is a duty of care and how to respond to comments and complaints. The unit also covers how to recognise adverse events, incidents, errors and near misses and prevent their occurrence in the future.
Learning outcomes:
- Understand how duty of care contributes to safe practice in care settings.
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care.
- Know how to respond to concerns and complaints in care settings.
- Know how to recognise and respond to adverse events, incidents, errors and near misses in care settings.
This unit is aimed at those who work in a wide range of adult care settings. It covers the central importance of communication in adult care, and ways to overcome barriers to meet individual needs and preferences in communication.
Learning outcomes:
- Understand why effective communication is important in the work setting.
- Understand the variety in peoples’ communication needs and preferences in care settings.
- Be able to communicate effectively with others in care settings.
- Be able to meet the communication and language needs, wishes and preferences of individuals in care settings.
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences in care settings.
- Understand confidentiality in care settings.
This unit is aimed at those working in a wide range of adult care settings. It covers the knowledge and skills needed to implement and promote good practice in handling, recording, sharing, storing and accessing information whilst protecting data security.
Learning outcomes:
- Understand requirements for handling information in care settings.
- Be able to implement good practice in handling information in care settings.
This unit is aimed at those working in a wide range of adult care settings. It provides the learner with the knowledge and skills required to implement and promote person-centred approaches.
Learning outcomes:
- Understand the application of person-centred practices in care settings.
- Be able to work in a person-centred way.
- Understand the importance of individuals’ relationships.
This unit is aimed at those working in a wide range of adult care settings. It provides the learner with the knowledge and skills required to promote the importance of choice and independence in care settings.
Learning outcomes:
- Be able to promote individuals’ rights to make choices.
- Be able to promote individuals’ independence.
- Understand the role of risk assessments in promoting person-centred approaches, choice and independence.
This unit covers the importance of maintaining health and wellbeing in an adult care setting. Learners will explore the links between self-esteem and wellbeing and how to recognise changes in health and wellbeing.
Learning outcomes:
- Understand the importance of individuals’ well-being.
- Know how to monitor individuals’ health.
- Be able to assess and respond to changes in an individual’s health and well-being.
- Be able to promote individuals’ health and well-being.
This unit covers the concepts of equality, diversity, inclusion and human rights which are fundamental in an adult care setting. Learners will develop understanding of these concepts, why they are important and how to apply them in practice.
Learning outcomes:
- Understand influencers on working practices to promote equality, diversity, inclusion and human rights.
- Understand the importance of equality, diversity, inclusion and human rights within your work setting.
- Know how to promote equality, diversity, inclusion, and human rights.
- Be able to work in an inclusive way.
This unit is aimed at those working in care settings. It provides the learner with the knowledge and skills required to promote and implement health, safety and wellbeing in their work setting.
Learning outcomes:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety.
- Understand procedures for responding to accidents and sudden illness.
- Be able to carry out own responsibilities for health and safety.
- Know how to move and handle equipment and other objects safely.
- Know how to handle hazardous substances and materials.
- Know how to promote fire safety in the work setting.
- Be able to Implement security measures in the work setting.
This unit is aimed at those who work in a wide range of care settings. The unit looks at the prevention and control of infection and working in ways to prevent and control the spread of infection.
Learning outcomes:
- Understand how to prevent and control the spread of infection.
- Be able to prevent and control the spread of infection.
This unit covers promoting continuing personal and professional development in care settings. This includes being able to use reflection and learning opportunities to develop own practice and leadership skills and improve the quality-of-care provision.
Learning outcomes:
- Understand what is required to be competent in own role.
- Know how to commit to own development.
- Understand the value of reflective practice.
- Be able to Use reflective practice to improve ways of working.
- Know how to develop leadership behaviours.
In this unit, learners are encouraged to consider their own personal wellbeing and the impact of a range of factors. They will explore how their personal wellbeing can affect others, their practice and their own health. Learners will look at stress, different strategies to manage stress and sources of support to maintain and improve wellbeing.
Learning outcomes:
- Understand own wellbeing.
- Understand the importance of maintaining and improving own wellbeing.
- Know how to maintain and improve own wellbeing.
- Know how to manage own stress and anxiety.
This unit is aimed at those who work in a wide range of care settings. The unit looks at the prevention and control of infection and working in ways to prevent and control the spread of infection.
Learning outcomes:
- Understand own and others roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections.
- Understand systems and procedures relating to the prevention and control of infections.
- Understand the importance of risk assessment in relation to the prevention and control of infections.
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections.
- Understand the importance of good personal hygiene in the prevention and control of infections.
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to move and position individuals as part of their plan of care according to their specific needs.
Learning outcomes:
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals.
- Understand anatomy and physiology in relation to moving and positioning individuals.
- Be able to minimise risk before moving and positioning individuals.
- Be able to move and position an individual.
- Know when to seek advice and/or assistance from others when moving and positioning an individual.
The learner will develop skills in supporting individuals to maintain personal hygiene when they are unable to-self-care. Application of infection control is required. The ability to follow a care plan is central to carrying out the activities.
Learning outcomes:
- Understand the importance of good personal hygiene.
- Be able to support individuals to maintain personal hygiene.
- Understand when poor hygiene may be an indicator of other underlying personal issues.
This unit is for those who support individuals with specific communication needs. It provides the learner with the knowledge and skills that address personal interaction and the use of special methods and aids to promote communication.
Learning outcomes:
- Understand an individual’s specific communication needs
- Understand how to support the use of communication technology and aids.
- Be able to contribute to identifying and addressing specific communication needs of individuals.
- Be able to interact with individuals using their preferred communication method.
- Be able to promote communication between individuals and others.
- Be able to review an individual’s communication needs and the support provided.
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to support individuals to select, use and review services and facilities.
Learning outcomes:
- Understand factors that influence individuals’ access to services and facilities.
- Be able to support individuals to select services and facilities.
- Be able to support individuals to access and use services and facilities.
- Be able to support individuals to review their access to and use of services and facilities.
This unit provides the knowledge and understanding of the correct way of maintaining a clean environment in accordance with national policies. Learners will gain an understanding of the procedures to follow to decontaminate an area from infection and to explain good practice when dealing with waste materials. This unit does not cover the decontamination of surgical instruments.
Learning outcomes:
- Understand how to maintain a clean environment.
- Understand the principles and steps of the decontamination process.
- Understand the importance of good waste management practice.
